Privacy Policy
1. Controller Details
The entity responsible for processing personal information collected through this website is: Holder: Marc Galera Munoz (qvasar) Tax ID (NRT): 935954C Address: Av. de la Cortinada 8, AD300 Ordino, ANDORRA Email: m.galera@qvasar.com If you have any questions about how we handle personal information, please contact us at the address above.
2. What personal information do we collect?
We collect only the information strictly necessary to operate effectively. Below is a breakdown by category: • Contact details: Name, email address, and any additional details provided when filling in a contact form or booking a call. • Browsing information: IP address, on-site behaviour and aggregated statistics obtained through cookies (see the Cookie Policy for full details). We do not collect sensitive categories of personal information such as health records, biometric identifiers or financial account numbers.
3. Why do we process this information?
The information collected serves the following purposes: • Request management: Scheduling calls, answering enquiries and providing follow-up related to software development and AI consulting services. • Marketing communications: With explicit consent, sending newsletters and service updates via email. No automated decision-making based on profiling with legal or similarly significant effects is carried out.
4. Legal basis for processing
Processing relies on two main legal grounds: • Consent: Provided explicitly when submitting a form or scheduling a call (e.g., by ticking the acceptance checkbox). • Legitimate interest: Responding to direct enquiries and maintaining the business relationship. Consent can be withdrawn at any time by contacting us, without affecting the lawfulness of processing carried out before withdrawal.
5. Retention periods
Personal information is retained for as long as the business relationship remains active or until deletion is requested. Newsletter subscriptions remain active until the recipient chooses to unsubscribe. Once the retention period expires, records are securely deleted or anonymised in accordance with applicable regulations.
6. Recipients and international transfers
To deliver the website and associated services, certain information is shared with technology providers under strict confidentiality agreements: • Hosting and Infrastructure: The website is hosted on Vercel. Servers may be located outside the European Economic Area; however, transfers operate under legal frameworks that ensure an adequate level of protection. • Analytics and Advertising: Google Analytics and tracking pixels are used to collect aggregated browsing statistics, which are transmitted to the respective providers. No personal information is sold or rented to third parties.
7. Individual Rights
Every individual whose personal information we process has the following rights: • Access: Obtain confirmation of what information is held and receive a copy. • Rectification: Request correction of inaccurate records. • Erasure: Request deletion of personal information when it is no longer necessary. • Objection: Opt out of newsletter subscriptions or follow-up communications. • Portability: Receive a machine-readable copy of the information provided. To exercise any of these rights, send an email to m.galera@qvasar.com. Requests are processed within 30 calendar days.